Shipping 

Orders usually take 4-6 business days from shipment date to be delivered. Just because you receive an email saying your item was shipped does not necessarily mean it will be shipped that day; it just means the order was processed for shipment. Orders usually take 2 business days to be processed and shipped.

We currently use the following shipping processes.:

  • USPS: First class 2-5 business days transit

 

Returns and Exchanges

We approach each return with care and flexibility, always aiming to ensure our customers are happy. We take pride in the quality of our products and services and want you to feel good about your purchase. Our commitment is to handle every situation with fairness and understanding—because we believe that treating our customers with respect leads to strong, lasting relationships.

Returns are considered within 30 days of purchase, as long as items are unworn, unused, and in their original condition with tags still attached. To begin the return process, please reach out to our customer service team with your order information.

Please note the following items are Final Sale and are not eligible for return or exchange:

  • Jewelry

  • Sale items

  • Socks

  • Hosiery

  • Undergarments

Refunds will be applied to the original form of payment. If a refund is approved but no record of sale is available, we will request valid personal identification. In such cases, the refund will be issued at the current selling price in the form of an Olive + Iron gift card.

Thank you for shopping with us!

Call 406-541-4766 or email info@oliveiron.com with any questions concerning returns or exchanges.